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How Do I Reserve An Inflatable?
Complete Entertainment Service takes reservations on a first-come-first-serve
basis. To ensure availability, we suggest you book 4-6 weeks prior
to your event. To reserve, just call us at 515-221-0291 and we'll
send you an agreement to hold the items you've requested.
Could I Set it up Myself
and Save Money?
No. Complete Entertainment Service takes great pride in the
safety and cleanliness of each unit we rent. The only way to guarantee
you this quality is to do it ourselves. The weight of the units
range from 200 to 700 pounds. Many require special equipment to
move them into position. Besides, we NEVER charge a setup or tear-down
fee.
What if I Need to Cancel?
We only ask that you let us know as soon as possible so that
we can accept a reservation from someone else.
Do We Have Insurance?
Yes. Complete Entertainment Service carries $1 million dollars
in liability insurance coverage. However, we are only responsible
for our own negligence; not yours. In reserving your inflatable,
you will be required to sign a rental agreement that lists specific
terms and conditions of the rental. You must adhere to these rules.
Injuries or accidents are very rare, but generally they are the
result of a lack of supervision or inappropriate use.
What if it is Raining on
the Day of My Event?
We monitor the forecast closely. If the forecast calls for rain,
we will call you prior to your rental time to decide on any options.
Safety is first! We cannot setup or operate in rain, high winds
(exceeding 20 mph) or electrical storms. These conditions will prevent
Complete Entertainment Service from setting up and your party will
be cancelled or rescheduled.
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